GoKong Online Support for Aussie Players
The casino provides multiple channels for customer support to assist Australian players with any questions or issues. The Go Kong Casino support team is available to address account management, payments, technical difficulties and general inquiries. This page outlines the methods to contact support and provides key contact details.
Contact Methods
Email Support
Email is available for non-urgent inquiries or to submit detailed requests. Responses take longer than phone or live chat but allow for written documentation of issues. Include your account details and a clear description of the problem when sending an email to receive accurate support.
Phone Support
Australian players can reach GoKong Casino support by phone for direct and immediate assistance. The phone line operates during standard business hours. Calling allows users to speak with a representative who can provide guidance on account verification, deposits, withdrawals or other concerns.
Feedback Form on Website
Go Kong’s website features a feedback or contact form. This form collects your name, email, subject and message. It is suitable for inquiries that do not require immediate response. The support team reviews submissions regularly and replies via email.
Live Chat
The live chat feature on the Go Kong Casino website provides quick, real-time support. It is recommended for questions that need prompt answers, such as troubleshooting login issues, payment clarifications or bonus terms. The live chat is accessible from any page on the casino site.
Contact Details
| Email Address | [email protected] |
| Phone Number | +61310180231 |
| Office Address | Doncaster Rd, Doncaster VIC 3108, Australia |
Additional Information
- Have your account information ready when contacting support for faster resolution.
- The support team can request verification documents for security reasons.
- Email and feedback form responses take up to 24 hours during business days.
- Live chat is available 24/7 but has limited hours on public holidays.
- Phone support is available Monday to Friday, 9:00 AM to 5:00 PM AEST.
